Here are some useful contacts for students during their time at Berklee Online.
Advising
Email: advisors@online.berklee.edu
Phone: 617-747-2146 option 1
Business hours:
Monday through Thursday, 9:00 AM to 8:00 PM ET
Friday, 9:00 AM to 5:00 PM ET
Finance
Email: finance@online.berklee.edu
Phone: 617-747-2146 option 5
Business hours:
Monday through Friday, 9:00 AM to 5:00 PM ET
Financial Aid
Email: onestop@berklee.edu
Phone: 617-747-2146 option 4
Business hours:
Monday through Friday, 9:00 AM to 5:00 PM ET
Note: Financial Aid is available for degree students and applicants only.
Registrar
Email: registrar@online.berklee.edu
Phone: 617-747-2146 option 2
Business hours:
Monday through Friday, 9:00 AM to 5:00 PM ET
Support
Email: support@online.berklee.edu
Phone: 617-747-2146 option 3
Business hours:
Monday through Friday, 9:00 AM to 5:00 PM ET
Mailing Address
Berklee Online
855 Boylston St, 3rd Floor
Boston, MA 02116
Main Line: 617-747-2146
Fax Line: 617-747-2149