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Accessing portals, resetting passwords, managing your information, viewing grades, and more

How to Request an Official Transcript

Official transcripts at Berklee Online are delivered by a Parchment, a third-party service. To request a physical or digital copy...

January 11th, 2024 851 views 0 likes
How to Reset Your OnePass Password

The easiest way to reset your OnePass password is to contact the Berklee Online Support Team to request a new...

January 11th, 2024 1413 views 0 likes
How to Request a Password Reset

Note: The following instructions are for resetting your Berklee Online account password (used for online.berklee.edu), not your OnePass account password...

January 11th, 2024 803 views 0 likes
How to View Grades for Previous Courses

As a Berklee Online student, there are two ways to view grades for courses you have previously taken, depending on...

January 11th, 2024 1267 views 1 likes
Different Types of Credentials for Berklee Online Students

If you are having trouble logging into a Berklee Online portal, the issue may be that you are not using...

January 12th, 2024 1098 views 0 likes
Course Access After Archive Period Expires

As a Berklee Online student, you will be able to access any course's content for one year after the end...

January 17th, 2024 869 views 1 likes
Berklee Email FAQs

How Can I Get a Berklee Email? Berklee email addresses are provided to all online degree students, in the format...

January 11th, 2024 1274 views 0 likes
How to Access a Course or Tuition Receipt

Non-degree Students Access your My Home page. You can do that by clicking the linked text in the previous sentence,...

January 11th, 2024 631 views 0 likes
How to Access Letters of Completion for Past Courses

After successfully completing a course with Berklee Online (those that are not a part of a Degree or Certificate program),...

January 11th, 2024 649 views 0 likes
How to Set Up Two-Factor Authentication with Duo

Berklee Online requires all students enrolled in a degree program to participate in two-factor authentication through Duo, Berklee's two-factor authentication...

January 11th, 2024 1690 views 0 likes
How to Request a Student ID

Berklee Online students enrolled in a degree program are eligible to receive a student ID card. This ID card can...

January 11th, 2024 1045 views 1 likes
How to Use a Security Key with Duo

Security keys are physical authentication devices that connect to a computer via USB and allow the user the authenticate with...

January 11th, 2024 598 views 0 likes
Preparing for Student Account Deactivation

Student email accounts are limited to usage by active degree students. Check the Policy Page here for more information. What...

October 21st, 2024 202 views 0 likes

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