Welcome, Online Degree Students!

Scheduling and Payment Tutorial Videos


OnePass Tutorial


Degree Planning Tutorial


Payment Portal Tutorial


Payment Plan Setup Tutorial

Need Guidance?

Talk to an Academic Advisor

U.S.: 1-866-BERKLEE
Int'l: +1-617-747-2146

Degree Student FAQs

What is my OnePass User ID/Password?

Your OnePass User ID is your Berklee email address excluding the @berklee.edu (e.g., "name" instead of "name@berklee.edu").

If you have not yet set up your OnePass password, or don't know your OnePass credentials, look for an email sent to you from Berklee Online with the subject line, "Start Planning Your Degree Schedule for Fall 2015" for instructions.

OnePass is a different User ID / password than you use to log in to online.berklee.edu.

For OnePass help, call Technical Support at 1.866.BERKLEE ext. 3 (U.S.) or 617.747.2146 ext. 3 (Int'l.), or email support@online.berklee.edu.

Why should I update my email address to be my new "@berklee.edu" address?

This is required to ensure that all communications are centralized, and that you won't miss any messages.
Update your email address

Need help with scheduling your classes?

Our Academic Advising team is available:
Mon.-Thu., 9AM - 8PM ET,
Fri. 9AM - 5PM ET.
U.S. Students: 1.866.BERKLEE ext. 1,
International Students: 617.747.2146 ext. 1, or
Email an advisor at advisors@online.berklee.edu.